12-Month Money Back Guarantee
Unless you’re completely happy with your purchases, we can't be either. That's why we offer all our customers the Reader's Digest Customer Guarantee.
This guarantee means you can see, touch, and test each and every product for a full 12 Months free. If you change your mind about your new purchase, you can return the items to us in their original condition for a full refund (excl. delivery), no questions asked. Who else offers such a solid guarantee?
We’re proud of our quality and are sure you’ll be happy when you purchase from us.
Security
This site is authenticated and secured by Comodo. We guarantee that you never have to worry about credit card safety while shopping with Reader's DIgest online and that every transaction you make on our web site will be safe. This means you pay nothing if unauthorised charges are made to your card as a result of shopping with Reader's Digest on the Internet.
Safe Technology
Our secure server software (SSL) is the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. When an order is received, SSL is again used to unscramble the message, check that it came from the correct sender, and verify that it has not been tampered with.
Quick Checkout
Sick of searching through your purse or wallet to find your payment details? We provide a Quick Checkout option, where you can save your payment details against your online account to make your online shopping experience quick and easy!
Your privacy and security is paramount to us. That's why our Quick Checkout is completely secure, as none of your payment details are stored by us, they are securely encripted with our payment supplier and converted into a 'token'. This token is secure, unique and can only be used by our websites to process a payment. You can add or remove your payment details at any stage in your My Account section. Once you have it setup, you can select the Quick Checkout option when you are placing your order online. Also, if you are viewing a product, you can also jump straight to the payment page by clicking the Pay now with Quick Checkout button.
Frequently Asked Questions:
What is Quick Checkout? - Quick Checkout allows you to purchase online without having to re-enter your payment details.
How do I setup Quick Checkout? - You can either setup your Quick Checkout in your My Account section, or simply select Pay With Quick Checkout when purchasing.
Is Quick Checkout safe? - It certainly is! We already provide state of the art encription methods to keep your payment details secure while purchasing online.
Your details are never stored on our website, instead we use what is called a 'token' to provide your details from the payment provider.
What happens if I change my Credit Card details? - If your card details change or you wish to update them, you can modify your Quick Checkout details in your My Account section.
How do I cancel my Quick Checkout account? - You can remove your payment details simply by editing your Quick Checkout information in your My Account section when you are logged in.
Still don't want to use your credit card on the Internet?
No problem.
Simply call 0800 400 060 to place your order during the following hours:
Monday - Friday: 8AM - 10PM (NZST)
Saturday - Sunday: 8AM - 8PM (NZST)
Mail your Order (no stamp required) to:
Reader's Digest
Freepost 119887
Private Bag 211019
Returns Centre,
Auckland 2154
Fax your order to (09) 578 0066, 24 hours a day.
You can download an order form here.
Free Gift
A free gift of a similar value may be substituted if stock of the current free gift is exhausted.
Our Price Challenge
If you purchase any product from Reader's Digest and then find the identical item advertised elsewhere at a lower price, we will at our option refund you the difference or take the goods back and refund you in full. Offer valid for 14 days from date of purchase.
Interest Free Payments
Reader's Digest are proud to offer easy, interest-free payments. Credit card holders can take advantage of easy terms of up to 10 months for selected items.
Warranty
Supplier's Warranty: All products are warranted to be free of defects in workmanship and materials for a full one year from date of purchase except personalised items which have a 30 day Supplier's Warranty. These warranties are in addition to those implied by law.
Delivery
Delivery and insurance cost for delivery within New Zealand is a flat rate no matter how many products you order. When shopping across our other brands within your same order, you will be charged the lowest delivery fee. Charges are per order and are not based on weight. On average we will dispatch in stock orders within 2 business days of the order being placed. We dispatch weekdays and delivery times will vary depending on your distance from our dispatch point. Due to stock availability of some products, please allow 28 days for their delivery. In certain circumstances, we may need to reject your order. This may happen where the requested product is not available or if there is an error in the price or the product description posted on the site.
Personalisation
Personalisation is free on selected items. Each product has a maximum amount of characters; please check each product. Personalisation will be applied to the quantity selected. To order multiple items with different personalisations, please add them to your cart one at a time.
Any personalised items added to your cart can be reviewed by selecting the review personalisation button in your cart.
Please allow six weeks for despatch from order date of products that can be personalised (whether they are personalised or not) due to the complex systems involved.
Fit Guide
Please click here for a complete sizing guide.
